“ATTENTION: In light of the current situation in the Philippines, we are opening a temporary service, allowing Filipino users to call regular (non Viber) numbers outside of the Philippines for free. Please note that this is not a final product, so not all countries are supported and quality may vary,” stated the message.
It also provided instructions on how to avail of the free service to inform their worried relatives abroad. “You may have to restart your phone for this to work. To call someone using this service, go to any contact in Viber and tap any of the numbers listed next to ‘ViberOut’.”
MANILA, Philippines – Viber is expanding its services temporarily to let “Filipino users” call their family and friends abroad in light of Typhoon Yolanda (international codename Haiyan).
Viber announced a temporary call service for the Philippines, “allowing Filipino users to call regular (non Viber) numbers outside of the Philippines for free.”
The company did not go into detail as to whether foreign numbers operating in the Philippines would be able to use the service.
Viber notes that the free service is not a final product, and that not all countries are supported by the offering. The quality users may get when calling may also vary.
To use the service, users may need to restart their phone for it to work. If you wish to call someone, go to a contact in Viber, then tap any of the numbers listed next to the words, “Viber Out.”
Based on the information available at Viber’s Typhoon Haiyan relief page, here’s the list of supported destinations for calls.
Landline and Mobile (all numbers):
- USA & Canada
- Hong Kong
Landline Only (no mobile phones):
- New Zealand
A minute after I read the message, I received a call from Canada asking if the whole family are ok. Thank you viber for being with us in times of need.